1. All items sold are non-exchangeable and non-refundable.
2. Confirmation of orders would be done via email.
3. Payment is to be made within 24 hours after ordering. Sunnanz reserves the right to cancel your order if payment is not received.
4. No cancellation of orders after payment is made.
5. Sunnanz will mail out the items within the next 2 working days upon receiving payment. Please allow 2-5 working days for your items to arrive.
7. Sunnanz will not be held accountable or responsible for items lost through mail. We recommend registered mail for delivery of items. *Currently we have switched to doorstep courier delivery service.
8. Sunnanz will not be responsible for problems resulting from the use of the facial masks. If skin irritation occurs, consult a doctor immediately.
9. For any doubts or clarifications, feel free to contact us.
are on a case to case basis whereby the product is still in its original condition and the meetup location is strictly at our office in Pasir Ris.